Shipping & Refunds
Shipping
How long will it take for my order to arrive?
Orders are typically processed within 1–2 business days, and delivered within 3-5 days, Monday through Saturday, excluding holidays.
Auto-Ship Subscription Policy
How does the monthly auto-ship subscription work?
When you enroll in our monthly auto-ship program, your selected package will be delivered automatically at the frequency you choose—and always at our discounted rate. You can modify or cancel your subscription anytime, as long as it’s at least 5 days before your next order processes.
How do I cancel my monthly auto-ship subscription?
You can always modify or cancel future subscription shipments. Just contact NeuroQ customer support at 1-833-938-7674 (toll-free) if you’d like to make a change.
Refund Policy
How does the 60-Day Guarantee work?
We are committed to providing high-quality cognitive health products. If you are not completely satisfied with the quality of your first purchase, you may request a refund within 60 days of receipt by contacting NeuroQ customer support at 1-833-938-7674 (toll-free).
